Symantec Endpoint Protection and Citrix


Installing SEP v11 maintenance release 2 or earlier, on a Citrix server could bring it to a grinding hault when users start logging onto the Citrix server. You will notice multiple instances of smcgui.exe and ccapp.exe in the task manager -> processes.

Note: That this issue was resolve with SEP v11 MR3

To resolve this problem you need to perform the follow registry optimisations:

HKLM\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\LaunchSmcGui = 0

Locate the ccApp entry in the following registry key and delete it :

For 32 bit OS :-
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

For 64 bit OS :-
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run

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Symantec Endpoint Protection and Citrix

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